THE GUM BALL FAQs

To limit ticket scams for the Gum Ball, we will be sending tickets out just before the event, however, you will receive your order confirmation right away. If you have any concerns with your order or would like your tickets sent now, please reach out via mail@dashville.com.au - *all other events will have tickets sent with your order confirmation.

Please be respectful of our number one rule - NO GLASS.

DO NOT BRING ANY GLASS ONTO THE PROPERTY.
The venue is a bushland setting and glass doesn’t break down. This is a safety precaution that we take very seriously. It’s put in place to protect everyone that visits Dashville.

Any glass found will be confiscated. End of story.

We appreciate your assistance.

Strictly NO PETS are allowed at The Gum Ball.

However, Patrons with accredited Assistance Dogs are welcome. Please reach out via mail@dashville.com.au

Please note: Companion & Therapy animals are not permitted at Dashville.

We have a large block of private shower cubicles and flushing toilets to cater to the needs of all campers and there are always a sufficient number of portaloos within the arena and campgrounds.

Dashville welcomes patrons with a disability and aims to improve the site and experience each year.

The arena gently undulates and is easy to navigate, especially now that we have put wheelchair friendly paths in around the site.

PARKING - Designated Disabled Parking located close to main entry.

TOILETS - Accessible toilets located strategically around the site.

CARERS - Dashville honours the Companion Card system, please reach out mail@dashville.com.au

We are more than happy to assist patrons with disabilities in planning their Dashville experience, if you have any questions or would like more information, please reach out mail@dashville.com.au

Phone reception for texting and calls is fine at Dashville. But, in regards to the internet on your phone, reception can be a little fussy. However, based on feedback from punters at previous events, internet reception is often available at Dashville.

Please visit the CONTACT PAGE. All applications are in the drop down menu located there.

Campground gates open at midday on Friday 25th April.

For those of you who can’t wait, you can purchase a Thursday Night camping ticket and arrive to set your camp up from 2pm on Thursday 24th April.

*You must have a full festival ticket to purchase the Thursday night add on.

No - It is important to note that each ticket type is different.

Full Weekend Ticket - This gives you three days of the festival and three nights of camping, Friday, Saturday and Sunday.

Early Entry Thursday Night Ticket - This gives you early entry to the special Thursday night pre-event concert and camping. Camping tickets are per person, if you are bringing any type of vehicle (caravan, trailer, campervan, car etc) into the campground, you must purchase an additional vehicle pass relevant to your set up.

PLEASE NOTE: Thursday Night tickets are only valid if you have a FULL WEEKEND TICKET.

Flexi tickets allow daily entry (enter Friday or Saturday), including camping, with the ability to check out the following day prior to 11am with the portion of your ‘unused’ ticket refunded. 

PLEASE READ THIS FILE FOR ALL THE INFORMATION ON FLEXI TICKETS

Yes. Pass outs are available from the front gate as you exit. Make sure you grab one from Security Staff before you leave as you will not be allowed back in without one.

FLEXI TICKETS - once checked out, you can not reuse your Flexi Ticket to regain entry. If you only want to attend Friday and Sunday, your options are:

- Purchase a FLEXI ticket for Friday night and gain refund on exit. Then purchase a Sunday only ticket.

OR

- purchase a full weekend ticket.

All info can be found on the WHO’S PLAYING? page.

Playing times are available here.

The festival runs over three nights - Friday, Saturday and Sunday.

For those of you that can’t wait, there is the option to arrive earlier on Thursday, which incurs an extra fee per person.

You can add on an Early Entry Thursday Night Ticket if you would like to arrive one night earlier. This includes camping and entry to the concert.

*You must have a full festival ticket to purchase the Thursday night add on.

The House Of Big Dreams is a dedicated kids play zone with HEAPS of activities all weekend.
The festival hosts a range of exciting workshops, performances and play facilities catering for kids over the weekend.

A detailed program is available here.

We pride the festival on being very family orientated, but please note, due to licensing laws, under 18’s still need to be supervised at all times.

The Gum Ball embraces as much art and extracurricular activities as possible. All our workshops and activites can be seen on our INFO page.

Ruby’s Pizzeria will be open and serving up everything from coffee to pizzas but we will also have a wide selection of food trucks and stalls serving up delicious treats all weekend. From Vegan to hardcore carnivorous food, from breakfast right through to dinner and all things snacky and sweet in between, we got you covered.

Check out all the culinary delights on offer on our INFO page.

The Gum Ball is a licensed festival. Though despite the fact we have a super awesome bar full of great booze and lots of tasty food stalls, at this festival you can bring your own food and drinks.

Truth be told its becoming difficult to continue, mainly due to the amount of excessive waste it produces. So please take note of our policies.

Please know and respect our biggest rule, GLASS IS STRICTLY FORBIDDEN. Please do not bring any form of glass into the festival. Basically this is the bush and broken glass does not breakdown, your one slip up can cause long term grief for not only children and animals, but perhaps even your own face.

1 x carton of canned beer OR 1 x decantered bottle of spirits/wine in a plastic bottle allowed into the campground per person. GLASS IS STRICTLY FORBIDDEN.

6 x drinks allowed into the arena per person at a time.

No, we don’t sell ice at the festival. The nearest town is Branxton, approx 10 min drive. Best to stock up before arriving.

Yes.There will be water fountains positioned in key locations and with so many festival goers over the weekend, it would be best if you brought your own water as we operate on tank water.

We do not sell plastic bottled water at the festival. Please bring a refillable drinking bottle and refill as required.

Caravan and campers, please bring your own water, we do not have the means to provide you filling your tanks.

All vehicles will be searched by our security staff on the way through Dashville’s main gate.

*Please keep in mind our number one rule: NO GLASS.
Any glass found will be confiscated.

The Dashville campground is essentially a walk-in campsite meaning, if you wish to drive any vehicle into the campground, you must purchase a vehicle pass. There are several different types of passes depending on your set up and this info can be found just a little further down from the drop down menu.

There will be free day parking available outside the festival site but still on the property. 

*ALL FESTIVAL TICKETS COME WITH OPTIONAL CAMPING*
It is your choice whether to camp or not.
It doesn’t cost extra to camp nor is there a discount if you choose not to camp.

The campground is located directly outside and around the arena, so it’s a simple case of walking from your campsite through the gate and into the arena. At worst case, this could be up to 200m if you're camped at the extremity of the campground.

CAMPING - You are allowed to bring whatever camp set up that suits your group or person, including large bell tents, though we ask that you consider not taking up too much space if it is not necessary.

VANS OVER 20ft - need to be registered to ensure suitable space is available. If you have a large van, and would like to camp with non-large-van-pals, we'll do our best to keep you together but can't guarantee this (best to arrive together).
To register, PLEASE CLICK HERE.

GLAMPING - We also offer boutique style accomodation as an optional extra, provided by the good people at Belle Glamping.
CLICK HERE for bookings and further info.

The campground is expansive but is at the mercy of the natural vegetation and at the last couple of festivals, there were some issues with caravans acquiring excessive space (which in turn eats into the space of those with a more humble set up).

Caravans are restricted to certain areas of the campground. For this reason, please ensure you follow directions provided on arrival.

For more information, please read the Car, Van, Trailer & Caravan Passes info below.

Due to an increase in the size of camping set ups, which affects our campground capacity, we have had to update our ticketing to now include car and trailer passes. All tickets still include the option to camp, but it is essentially a walk-in camp set up unless you pre-purchase a pass. The various passes cover everything from car, van, caravan and trailer. 

Caravans & Campervans over 20ft - need to be registered to ensure suitable space is available. These are limited in number to allow us to control the amount of caravans into the site and better facilitate space requirements for all.
There will be free day parking available outside the festival site but still on the property, there will be a question at the end of the check out process which lets us know you need a car space in the free day parking area. 

If there are any questions, please don't hesitate to contact us before booking.

Passes available on the Humanitix website where you purchase your festival tickets.

If you want to camp with mates, we recommend arriving together or as closely together as possible. Reserving space can get tricky, as we have a lot of campers to fit in. It's definitely best to arrive when gates open to get the best spot.

Yes, but you must purchase a vehicle pass to drive into the festival site. )Please see Car, Van, Trailer & Caravan Passes info above)

All tickets still include the option to camp, but it is essentially a walk-in camp set up unless you purchase a pass. The various passes cover everything from car, van, caravan and trailer. 

No. However, if you have a medical condition that requires powered equipment, please email us on mail@dashville.com.au and we will do our very best to have you connected to power.

You are allowed to bring gas bottles, but only if they are in service date (keeping in mind we have amazing food stalls including coffee, so you probably don't really need one). We will have to confiscate gas bottles at the gate that are not within their service date.

No personal fires in the campground. Do not bring firewood. We are bound by State fire restrictions, and the campground and surrounding areas are very much dense bushland. We generally have communal fires inside the arena, which you are welcome to sit around until 3am... if that helps.

As The Gum Ball is a celebration of music and culture, campers will inevitably throw on some tunes in their respective camp areas. We simply ask that you be respectful and kill the volume at a reasonable hour.

At midnight, when the festival’s live music finishes, there should not be any music played in the campground.

For those that like to party late, head on over to the Silent Disco from 12am

Small generators are permitted but please be respectful of your fellow patrons in regards to noise. Switch off the genny when others are trying to sleep.

Yes, deckchairs and picnic blankets are allowed and encouraged.

Make your ticket selection carefully as there are NO REFUNDS.

For more information, you can read our TICKET CANCELLATION & REFUND POLICY – JANUARY 2025 here